Website: www.cheffy.lt
Website Owner: Dmitri Garo, self-employed individual operating under Individual Activity Certificate No. 1425963 issued in the Republic of Lithuania
Address: Kreivasis skg. 18, Vilnius, Lithuania, LT-01205
Email: team@cheffy.lt
Effective Date: February 24, 2026
1.1. These Terms of Use (the “Terms”) govern the use of the website www.cheffy.lt (the “Portal”), owned by Dmitri Garo, self-employed individual operating under Individual Activity Certificate No. 1425963 issued in the Republic of Lithuania.
1.2. The Portal is intended for informational interaction between Clients (registered users) and Service Providers for the purpose of concluding agreements for home-cooked meals or meals prepared at another agreed location.
1.3. The Portal provides informational services to search for and present information about Service Providers, as well as enables secure payment between the Client and the Service Provider through Stripe Connect.
1.4. The Portal is not a party to the agreement between the Client and the Service Provider and is not responsible for the quality, timing, or scope of services provided.
1.5. The Service Provider may be asked to purchase groceries necessary for fulfilling the order. In this case, the Client agrees to reimburse documented grocery expenses.
1.6. Payment for services is based on actual time spent, including time for grocery shopping and menu planning.
1.7. All Users must comply with the laws of the Republic of Lithuania and the European Union.
2.1. Client – a natural or legal person registered on the Portal, seeking and ordering services from a Service Provider.
2.2. Service Provider – a natural or legal person registered on the Portal providing cooking services.
2.3. Visitor – a person using the Portal without registration.
2.4. Personal Account – a user-specific section of the Portal, accessible after registration and login.
3.1. The Portal provides services for:
3.2. By using the Portal, the User agrees to receive notifications regarding technical, organizational, and legal updates.
3.3. The Portal is not responsible for content posted by Service Providers or the quality of their work.
4.1. The Client must:
4.2. The Client has the right to:
5.1. The Service Provider must:
5.2. The Service Provider has the right to:
6.1. Clients have the right to rate Service Providers after completing a service.
6.2. If the average rating of a Service Provider over the last five orders falls below 4.5, the Service Provider's account is temporarily suspended.
6.3. The Portal manager decides within three working days whether to reinstate the Service Provider's account or terminate cooperation.
6.4. The manager notifies the Service Provider of the decision via email.
7.1. Clients search for Service Providers using Portal functionality, review available offers, and select a suitable provider.
7.2. After selecting a Service Provider, the Client confirms their choice through the Portal interface.
7.3. Upon confirmation, the Client and the Service Provider agree on a deposit amount.
7.4. The informational service fee for the Portal is EUR 9.99 plus 21% VAT, totaling EUR 12.1, payable by the Client to the Portal Owner within 1 day of service provision.
7.5. If the actual cost exceeds the deposit, the Client pays the difference directly to the Service Provider.
7.6. If the actual cost is less than the deposit, the Service Provider refunds the difference to the Client (for example, cash or bank transfer).
8.1. If the Client cancels an order less than 24 hours before scheduled service:
8.1.1. The Client must pay the Service Provider 100% of documented grocery expenses.
9.1. The following are prohibited on the Portal:
9.2. The Portal may, without prior notice, delete or block violating accounts/content and re-registered users after suspension.
9.3. The Portal may temporarily suspend or permanently terminate account access if violations are detected.
10.1. Personal data is processed in accordance with Lithuanian and EU law (GDPR).
10.2. The Portal collects and processes personal data only to the extent necessary to provide services.
10.3. Users may request deletion or correction of their data.
11.1. All materials on the Portal are protected by copyright.
11.2. Users may post only materials they have rights to.
11.3. By posting materials, the User grants the Portal a non-exclusive right to use them to promote the service.
12.1. The Portal is not responsible for the actions of Users.
12.2. The Service Provider is fully responsible for the quality of services provided.
12.3. The Client is responsible for timely payment for services.
13.1. All disputes and disagreements between Client, Service Provider, and the Portal should first be resolved through negotiation.
13.2. Users must first submit a written request or complaint regarding Portal activities/services to team@cheffy.lt, detailing their claims.
13.3. The Portal reviews the request and provides a reasoned response within 14 calendar days.
13.4. If the User disagrees with the Portal's response, they may contact:
13.5. If no agreement is reached, disputes are resolved in the courts of the Republic of Lithuania.
14.1. The Portal has the right to amend these Terms with notification to Users.
14.2. Updated Terms take effect upon publication on the Portal.